Mobile CRM (Customer Relationship Management)

Mobile CRM enables you to handle all your CRM using SMS.

The key to effective CRM is the improvement of your customer communication process using which you could build a relationship based on mutual understanding and trust. A text message is quick, easy and can be sent or read at any convenient time.

Today customers are becoming increasingly time-poor and harder to reach. With the majority of your customers owning a mobile phone mobile CRM is the ideal way to develop and maintain a relationship with them.Our bulk sms gateway software empowers you with an effective and convenient communication tool.

A direct, personalised text message cuts through the communications clutter of filtered emails, standard flyers and time consuming phone calls; straight to your contacts mobile phone.

By increasing mobile CRM efforts and monitoring your responses you can develop a more accurate insight into your customer’s attitudes and behaviour.

A few suggestions for the use of bulk SMS software in Mobile CRM:

• Reminders of meetings, appointments, events.
• Mobile surveys/ campaigns – set up automated response campaigns.
• Support services.
• Registering interest in a product or service.
• To request information about your customers or vice versa.
• To update customers on the latest offerings, deals.
• Confirmations of orders, appointments, delivery times.