Our VoIP PBX solutions utilises high end technology and protocols to deliever the best to our customers who could span from simple IP calls across the internet or complex teleconferencing and advanced call routing. Our VoIP PBX solutions fits within any market segments whether healthcare, employment, telecommunication or call centers no matter what size either big or small sized our solutions helps them to reduce their cost overheads that incurs for daily communication using traditional telephone system. Our VoIP solution allows you to call anyone, located anywhere in the world to a standard land-line, mobile phone or VoIP phone at a very cheap rates.

Our VoIP PBX solution helps you to take full advantage of VoIP revolution. Using our VoIP PBX solution you could setup your own internal telephone network that runs in LAN/WAN or across the internet which means your staff could call anyone within the office or office located anywhere in the world that will be free of cost. Our VoIP PBX solutions supports automatic call distribution, call monitoring, call recording, IVR systems and platforms, callbacks, backend integration within any of your system and application that suits and is needed for your business transformations.

Our VoIP PBX solutions helps large enterprises to have a dedicated professional telephony infrastructure with support service that helps them to stay in touch with their business partners, customers and service providers for day to day business communication needs that helps them to deliever better service and quality products. Our experts help you to integrate the VoIP PBX within any of your backend systems and applications that is needed to run the business. It helps them to make free calls between offices, make video and conference calls, receive inbound calls with IVR system, help to transfer inbound calls using ACD which is needed for helpdesk and customer support services, it provides you with feature for call routing using automatic route failover which helps to route the calls on other PBX systems over VoIP.

We provide VoIP solutions for telecommunication carriers and ISPs that want to provide VoIP service. Our solutions help them with easy billing and customer support and allows them to have multiple PBX configuration to provide international VoIP service. Our VoIP Gateway can terminate calls to E1/T1 trunks as well as routing calls through upstream providers. The billing module within the VoIP solution helps you to configure and manage the different costs and charges for different services/ products. CDRs are provided for each and every inbound and outbound calls. Our telecommunication carriers VoIP solution helps you with postpaid and prepaid services, PIN generation and calling card solutions, customer portals helping them to receive online bills and make payments, view call history for each and every inbound and outbound calls and other account information. DID number generation system that helps you to provide dedicated numbers for your customers for direct inward dialing.

Shreeweb VoIP features includes,

• Automated Service Provisioning

• Automatic Call Distribution (ACD)

• Automatic Route Failover

• Black Listing

• Call Back Feature

• Call forwarding

• Call Monitoring / Call Recording

• Call Parking System

• Call Queuing / Agent Applications

• Call Redirect

• Call Transfer

• Call Detail Records (CDR) Billing

• Customer/User Registration and Profile Management

• DID Generating System

• DND (Do not Disturb)

• Follow Me

• IVR Menu System / Digital Receptionist

• Least Cost Routing

• Media Gateway (Under Development)

• Meet me Conferencing

• Multiple Calling

• Multiple Ringing Strategy

• Online Account Balance Information

• PIN Generating System

• POTS/PSTN Supports (for both E1/T1 trunks)

• RADIUS Authentication

• Scheduled and Real-time Database Backup Service

• Billing Management Support for Ulaw, g729, slin codes

• Supports IAX2, SIP, H323 signaling protocols

• Video Phone for video teleconferencing

• Wake up calls

• Web Based Administration